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Job Title : Manager, Training & Education

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Location:

This position is located at Intransa's combined headquarters and R&D facilities in Cupertino, California.

About Intransa, Inc.:

Intransa, the VideoAppliance™ Company, is the recognized industry leader in the development and delivery of simple, powerful, scalable and reliable IP server/storage appliance platforms for video surveillance, access control, industrial video and other physical security applications.

Our flagship product family, the Intransa VideoAppliance™, was introduced in June 2009 and has already been recognized as 2009 New Product of the Year (Security Products), one of the Top 30 Technology Innovations of 2009 (Security Sales & Integration), and by the Security Industry Association (SIA) as the 2010 Best in Video Storage & Distribution. The video appliance family has also been recognized as creating an entirely new product category in physical security, one which our competitors have been hard pressed in their attempts to copy our success.

The company's technology partners include leading video management software vendors Milestone Systems, On-Net Surveillance Systems, Inc. (OnSSI), Genetec, Pelco, etc., camera vendors such as Axis Communications, Arecont, Basler, etc., and a variety of access control, life safety, analytics and other physical security product manufacturers.

We reach our rapidly growing, worldwide customer base through national distributors Anixter, Scan Source Security, Accu-Tech and the PSA Alliance in North America supporting security dealers and integrators, as well as through a growing international distribution channel.

Located in the heart of Silicon Valley, the company is a privately held, rapidly growing force in physical security, with a recognized brand and leadership in the industry, leveraging our patented Video Data Management & Retention™ (VDMR) technology.

Our customers are found worldwide in diverse markets, including retail, public safety and law enforcement, municipal government, gaming and hospitality, corrections, finance, transportation centers and airports, hospitals and medical centers, managed service providers, transit authorities, manufacturers, Native American organizations, colleges and school districts, utilities and resource companies, and a wide variety of government users.

The company is a believer in and longtime supporter of industry standards, and demonstrates our commitment and leadership as a member of the Security Industry Association (SIA), the National Retail Federation (NRF), the Open Network Video Interface Forum (ONVIF), the Physical Security Interoperability Alliance (PSIA), the IP UserGroup, the Storage Networking Industry Association (SNIA), US Green Building Council (USGBC), the American Correctional Association (ACA), the Green Grid consortium for advancing energy efficiency in computing ecosystems, and is a supporter of the American Society of Industrial Security (ASIS).

Intransa is an equal opportunity employer.

Position Description:

The Manager, Training & Education is a new position within the lean, aggressive and successful Marketing team.

The Intransa VideoAppliance™ Academy provides sales and technical education and training to Intransa's ecosystem of sales people, technical team members, manufacturer's reps, distributors, dealers and integrators, as well as a wide range of end user physical security customers. In order to keep up with customer demand, and to develop and deliver a successful channel enablement program, the Academy is moving from reliance primarily on temporary assignment of Product Management, System Engineering and R&D/Engineering resources for program development and delivery to a dedicated Manager, Training & Education.

This is an opportunity for the right candidate to create, deliver and grow a critical functional area within one of the fastest growing companies in physical security and high technology.

The successful candidate will be responsible for all aspects of the Intransa VideoAppliance™ Academy education and training portfolio, as both an individual contributor and as a cross-functional team leader.

Duties & Key Responsibilities:

Sales & Channel Enablement

• Develop, maintain and deliver outward facing education and training in support of Sales, customers, and the partner ecosystem.
• Enablement of the member companies of the partner ecosystem, ensuring they understand the benefits, features and value of Intransa's products and services, and how they are applicable in physical security and other market needs.
• Support corporate Sales, Marketing, Product Management, Technical Marketing, Customer Support and other internal departments for web training, webcasts, and customer/partner events.
• Set program requirements and track compliance and program completion by students and organizations.
• Responsible for performing miscellaneous duties related to training and development for the Intransa VideoAppliance™ Academy and/or Intransa Marketing requirements.
• Develop through matrix management competence in other Intransa departments to deliver technical and other training as required, as well as internal and partner train-the-trainer programs.

Program Development

• Define, tune, manage and deliver the Academy portfolio of self-paced and instructor-led web based training, as well as classroom instruction modules with face to face delivery to a wide range of students.
• Manage the diverse input of customers and sales ecosystem partners, as well as internal Intransa Sales, Technical Marketing, Product Marketing, Corporate Marketing, Supply Chain, Customer Support, Finance, Engineering and other corporate stakeholders to generate, implement and manage the Academy's portfolio.
• Be the go-to resource for customer and sales ecosystem partners, as well as all company departments for educational and training needs.

Sales, Marketing & Business Development Support

• Manage corporate tours and visits of customers, ecosystem partners, suppliers and others to the company's Cupertino HQ and R&D center.
• Develop, manage and deliver product demos at HQ for basic product features and capabilities.
• Work with corporate team members and revenue and technology partners to identify and pursue revenue, licensing and other market opportunities.
• Participate in the Marketing budgeting process, managing expenditures for assigned programs/projects and presenting future budgetary requirements.

Required Skills & Experience:

The ideal candidate will offer all or much of the following:

• Outgoing, positive and creative personality required, with a high energy level. The ability to cope with the challenges of frequent travel and a fast moving corporate environment, while constantly striving to deliver quality education and training is key to success.
• The successful candidate will demonstrate previous success in the creation and delivery of customer and partner education for advanced technology products.
• Excellent verbal and written communications skills are required, with strong time management abilities.
• Requires 2 years plus training and/or appropriate technical experience in video surveillance, industrial video or similar complex markets required.
• Past experience with an IP surveillance software vendor (Milestone, OnSSI, Pelco, etc.), surveillance camera manufacturer, video analytics provider, a DVR/NVR or other physical security vendor, or in related technologies in a similar training, education or technical role required.
• Understanding the physical security ecosystem, and how to leverage and support channel partners and/or distribution partners through channel enablement is required.
• Physical security industry certifications (ASIS PSP or CPP, etc.) and/or training credentials are preferred.
• Solid project and time management skills, computer competence and the ability to use media effectively are required.
• An understanding of corporate and business etiquette and the ability to ask the right questions to understand and capture training needs is essential, as is turning that input into useful and appropriate education.
• Requires information search and research skills, analytical and creative problem solving skills, ability to question and seek feedback, with a customer orientation and an overall commitment to quality.
• International experience, supporting the educational and training needs of partners and customers outside of North America, is a plus.

Education:

Bachelor's degree (or equivalent) required.
Advanced technical degree, teaching credential &/or an MBA a plus.

Travel Requirement:

Travel up to 50% of work time can be expected during some periods of the year. Passport required for international travel needs.

Compensation:

Commensurate with experience, compensation package includes competitive salary, and generous stock options.

Benefits:

Full standard Intransa benefits including 401K, vacation/sick time, and health plan.

Relocation:

We regret that only those living / relocating to the SF Bay Area / Northern California area will be considered for this position. No financial assistance is offered for this position for candidates interested in relocation.

Reports To:

Vice President, Marketing.

References:.

References will be required and verified before any offer is extended

Conditions:

No agencies, please.

Please apply by email only; telephone calls will disqualify applicants.

Only Individual applicants with indicated physical security industry experience will be considered.

Due to volume of interest, Intransa regrets that we are unable to acknowledge all applications for this position.